CQC Report

West Banbury Cottages provides accommodation and personal care for up to 15 young adults with learning disabilities who enjoy an active outdoor lifestyle. The service consists of eight cottages with an onsite swimming pool and shared activities room. At the time of our inspection there were 11 people living at West Banbury Cottages.

At the last inspection, the service was rated Good. 

At this inspection we found the service remained Good.

 

Why the service is rated good:

The service continued to provide safe care to people. One person commented: “Staff keep me safe.” Measures to manage risk were as least restrictive as possible to protect people’s freedom. People’s rights were protected because the service followed the appropriate legal processes. Medicines were safely managed on people’s behalf. 

Care files were personalised to reflect people’s personal preferences. Their views and suggestions were taken into account to improve the service. People were supported to maintain a balanced diet, which they enjoyed. Health and social care professionals were regularly involved in people’s care to ensure they received the care and treatment which was right for them.

There were effective staff recruitment and selection processes in place. People received effective care and support from staff who were well trained and competent.

The service was very caring and people had built strong relationships with each other and staff. People engaged in a wide variety of activities and spent time in the local community going to specific places of interest. 

Staff spoke positively about communication and how the registered manager worked well with them and encouraged their professional development. 

A number of methods were used to assess the quality and safety of the service people received and make continuous improvements.